Frequently Asked Questions

Everything you need to know about your new favorite essentials.

What materials are Stripe & Stare products made from?

Our products are primarily crafted from TENCEL™ Modal, a sustainably sourced fiber from beechwood trees that is carbon neutral, breathable, and twice as soft as cotton.

How should I care for my items to ensure they last?

We recommend machine washing on a cold, gentle cycle with similar colors. To maintain the softness and shape of the fabric, we advise against tumble drying and suggest air drying instead.

What is your return policy?

We offer a 30-day return window for unworn items in their original packaging with tags attached. Please note that for hygiene reasons, knickers cannot be returned unless they are faulty.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I know which size to order?

Our items generally run true to size. We provide a detailed size guide on each product page to help you find your perfect fit based on your measurements.

Are your packaging materials eco-friendly?

Absolutely. In line with our commitment to sustainability, all our packaging is 100% biodegradable and plastic-free.